Wednesday, November 04, 2009

Never ever ever again!

Recently, I stated that as I get older I use the word never less and less but when I do use it I do mean it. I'm not going to say that I always stick to the never when I say it but I meant it when I said it. I guess always is a word I use less and less as I get older too. I try to avoid extremes and never and always are extremes as for as I am concerned.

With that preamble I am hereby stating that I will never ever ever again fly Spirit Airlines. I just returned from a trip to NYC and it was the worst flying experience of my life and people I have been flying since I was 3 years old. I realize that its a no-frills airline but come on give me a break!

The trip up the plane was half empty (should have been a sign). So much so that we were told 9 people had to move from the front of the plane towards the back (behind row 23) in order to balance the weight of the plane and until that happened we could not pull away from the terminal. A few people got up but not 9 so MIL, FIL and I got up and moved. We were told we could move back once we had taken off, it was just for the take off. Apparently, the plance doesn't have to be balanced in the air or for landing just for pulling away from the terminal. Whatever. We were excited to leave and so off we went.

Did you know they won't even give you a cup of water?! You have to pay for any drink or food even WATER!. Whatever, we weren't thirsty. The seats were cushy but can you say sardine? I realize I am a big girl but even FIL who is NOT a big man was uncomfortable. We didn't even have enough leg room to fit our purse or camera bag under the seat in front of us. We had to get up, slip the item in and then sit down. There are no words to describe the kind of cramped we were experiencing.

The trip back was even worse. First, it was delayed. Yes, I was rational at the time and I understand that it may not have been the airlines fault but it just added to the whole yucky experience. Can you say security? They sure can't. We all filed in handing our boarding passes to someone who looked like they were looking at them and made our way to the plane only to pass by another entrance that was unmanned, unblocked and anyone could have gotten onto the plane. Comforting, I know. Once again we squeezed into our seats. This time MIL and I couldn't get the armrest to lift on the isle seat so we got goosed by the armrest as we were trying to sit down. Again, no leg room to put the purse under the seat. This time we bought water bottles in the terminal (one per couple) just in case we wanted something to drink and we tried to put them in the pocket of the seat in front of us but when we saw all the garbage that was in there we decided to hold on to them. They weren't full since we had already started drinking them in the gate as we waited for our delayed flight. The people sitting behind us had someone in their seat. How can that be? The lady sitting there pulls out her stub, its the right seat. We are getting warm in here and just thinking sit on her lap and lets go already. Its late, we're tired and want to go home. Oh, look she's on the wrong flight. HUH?! you heard me the wrong flight. There's that top notch security again. I feel so safe its unbearable. Finally, everyone is seated and the flight attendant is reminding everyone to turn off their cell phones and other electrical devices. A few seconds later she reminds us again - with attitude we get a 'If it has an on/off switch it must be turned off'. Then we sit for over 20 minutes on the tarmac waiting to take off. There it is again, 'I can hear your cell phone. It must be turned off. If they could be on believe me we'd have ours on too.' So, I say out loud but I doubt she heard me, 'If you can hear it, why not just tell that person instead of mouthing to all of us.' I'm helpful that way. Hubby tried to sleep but had difficulty since his seat wouldn't go back neither would mine. In our row only MIL's worked.

Finally, we are in the air and then since we've been waiting for so long people need to use the bathroom, a couple get up and head that way. The flight attendant sends one back telling them they can't stand in the aisle to wait. The man goes back. The girl comes out of the rest room and by the time the man comes back someone else who was sitting closer already went in. He's sent back again. This happens to others and to that man 3 times! Finally, the third time he sees an empty aisle seat close to the bathroom and sits there to wait his turn. It was like we were in friggin kindergarten being told to only get up one at a time. MIL and I were stunned.
Now, here comes the cart with snacks and beverages which we know have to be purchased; even the water. Fine. But this is the very first time in my life where cash is no good. It HAD to be a debit/credit card. I couldn't believe it.

Now we had to get ready for landing. Did you check that your seatback was up all the way? They kept saying it and they walked by enough times collecting garbage but I did not see them tell anyone who had their seatback to move it up and plenty of people did. I had to ask the lady in front of my MIL to put hers up and got the dirtiest look ever.
We were so happy to get out of there. I will never evah ever fly Spirit again.

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